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The EX Factor — Improving Your Employee Experience in 2022 and Beyond

Employee experience, or EX, is an emerging business function that charts how employees think and feel through every engagement with their company.

Businesses are discovering that EX is closely related to customer experience (CX). While outstanding CX drives brand loyalty and revenue, superb EX attracts top talent and strengthens employee engagement, loyalty and productivity.

Charlotte Allen Advances To Director Of Ops At Big Chief Creative Media

Charlotte Allen, former Operations Manager at Big Chief Creative Media, has been promoted to Director of Operations. This client-facing role was created for Charlotte in response to her leadership during a recent period of rapid growth for the company. Her responsibilities include overseeing day-to-day operations, optimizing employee and contractor performance, developing project strategies, as well as managing and developing client relationships.